# Edit conversation template

Use this screen to review, change, or delete a conversation template. Before saving, confirm the change will not affect other system flows.

Source: https://zild.ai/en-US/docs/apps/zild-assist/conversation-template-id

Use this screen to review, change, or delete a conversation template. Before saving, confirm the change will not affect other system flows.

## When to use

Use this screen to review, change, or delete a conversation template. Before saving, confirm the change will not affect other system flows.

## How to edit conversation template

- Open the item from the list, search, or detail link.
- Review the current data before changing it.
- Update only the fields that need changes.
- Save and confirm that the update looks correct.

## How to delete conversation template

When a delete action is available, use it only after confirming the item is no longer needed. The system may ask for confirmation before removing the record.

## Important fields

- Name: Use a clear name that is easy to recognize in lists and searches.
- Channel: Choose the source or service channel.
- Message: Type the text that will be sent or used in the service flow.
- Status: Select the current state or use the field to filter results.

## Available actions

- Save: save the information entered.
- Delete: remove the selected item, usually after confirmation.
- Go back: return to the previous screen without continuing the edit.