# Platform updates — October 2026

Feature identified in the platform code in October 2026. Availability depends on the deployed version, permissions and environment connectors. Contact Zild if it is not visible yet.

Source: https://zild.ai/en-US/docs/updates/2026-10

Feature identified in the platform code in October 2026. Availability depends on the deployed version, permissions and environment connectors. Contact Zild if it is not visible yet.

## New capabilities and improvements

- [FinOps: provider costs in one place](/en-US/docs/apps/zild-admin/updates-finops-provedores)
- [ModelOps: catalog and per-model fallback](/en-US/docs/apps/zild-admin/updates-modelops-catalogo-fallback)
- [Compliance: investigate actions with Audit Logs](/en-US/docs/apps/zild-admin/updates-compliance-audit-logs)
- [Flow: from history to individual events](/en-US/docs/apps/zild-tasks/updates-flow-historico-eventos)
- [Assist: quick replies in WhatsApp templates](/en-US/docs/apps/zild-assist/updates-assist-respostas-rapidas)
- [Assist: more context during live service](/en-US/docs/apps/zild-assist/updates-assist-historico-anexos)
- [Chat: conversations that are easier to recognize](/en-US/docs/apps/zild-chat/updates-chat-titulos-conversas)
- [Coach: track evaluations still in progress](/en-US/docs/apps/zild-coach/updates-coach-status-processamento)
- [Insight: Teams imports with company context](/en-US/docs/apps/zild-insight/updates-insight-importacao-teams)
- [Voice: preserve ElevenLabs call context](/en-US/docs/apps/zild-voice/updates-voice-variaveis-elevenlabs)
- [Knowledge: download files attached to an agent](/en-US/docs/apps/zild-admin/updates-admin-download-conhecimento)
- [Agent templates to speed up configuration](/en-US/docs/apps/zild-admin/updates-admin-templates-agentes)
- [WinThor: tools connected to your ERP environment](/en-US/docs/apps/zild-admin/updates-conector-winthor)
- [ESL: reports and pickup measurements](/en-US/docs/apps/zild-admin/updates-conector-esl-coletas)
- [Original Software: context and ride requests](/en-US/docs/apps/zild-admin/updates-conector-original-software)
- [Proactive WhatsApp as an agent tool](/en-US/docs/apps/zild-assist/updates-assist-whatsapp-proativo)
- [Flow: process data in each task](/en-US/docs/apps/zild-tasks/updates-flow-campos-personalizados-tarefas)
- [Coach: practice with a randomly selected agent](/en-US/docs/apps/zild-coach/updates-coach-treinamento-aleatorio)
- [Success and ROI: criteria linked to conversation outcomes](/en-US/docs/apps/zild-admin/updates-agentes-sucesso-roi)
- [Conversation reports as an agent tool](/en-US/docs/apps/zild-admin/updates-relatorios-conversas-agentes)
- [Channels: editing in a side panel](/en-US/docs/apps/zild-assist/updates-canais-edicao-painel)
- [Connectors: organization and deletion in integration management](/en-US/docs/apps/zild-admin/updates-conectores-gestao-exclusao)
- [mondayZap: integration and contact context](/en-US/docs/apps/zild-assist/updates-mondayzap-conector-contexto)