Voice: preserve ElevenLabs call context
Custom dynamic variables received through the ElevenLabs integration are persisted with the conversation.
Custom dynamic variables received through the ElevenLabs integration are persisted with the conversation.
How to use it
Configure the business variables used by the voice agent and make a test call. After the webhook is received, inspect the associated conversation and verify recorded context, such as a service reference or process identifier.
Limits and prerequisites
Persistence depends on data sent by the provider. System variables are filtered. Retries update the existing record but do not replace validation of the original values.
Validate in your operation
Use a known fictional reference and verify its association with the correct call. Review which variables need storage and avoid sending credentials or unnecessary data in the context.
Availability
Feature identified in the platform code in October 2026. Availability depends on the deployed version, permissions and environment connectors. Contact Zild if it is not visible yet.
Documentation reviewed: 2026-10-28.