Documentation

Platform guides, app manuals, and the Zild API reference.

  • Getting Started — Plan the first Zild implementation: pick the workflow, define the operating rules, and prepare what must be true before go-live.
  • What is Zild? — Zild is an AI Agent Management Platform (AMP): the operating layer that connects AI agents to models, business context, channels, actions, and governance.
  • How Zild Works — Zild turns an incoming event into a governed operational decision: respond, use a tool, create work, or hand off to a person.
  • Quickstart Guide — Use this checklist to prepare the first Zild workflow for implementation, controlled testing, and go-live.
  • Zild Platform overview — Zild is an AI Agent Management Platform for creating, operating, integrating, monitoring, and governing AI agents across business channels and processes.
  • Authentication and authorization — Zild uses access tokens, JWT claims, tenant context, roles, groups, and effective permissions to apply consistent access control across apps and services.
  • Roles and permissions — Zild Admin centralizes users, groups, roles, and permission scope so each person can access only the apps, data, and actions required for their work.
  • Platform integrations — Zild connects communication channels, internal systems, automation platforms, telephony, AI providers, and desktop tools through governed integration boundaries.
  • Zild Admin — Use Zild Admin to manage the tenant, users, groups, permissions, agents, connections, integrations, billing, and shared workspace settings.
  • Agents — Use this screen to view, filter, create, edit, or delete agents. It is the starting point for managing these records.
  • Create agent — Use this screen to create a agent. It brings together the fields needed to configure the item before saving.
  • Edit agent — Use this screen to review, change, or delete a agent. Before saving, confirm the change will not affect other system flows.
  • Knowledge bases — Use this screen to view, filter, create, edit, or delete knowledge bases. It is the starting point for managing these records.
  • Create knowledge base — Use this screen to create a knowledge base. It brings together the fields needed to configure the item before saving.
  • Edit knowledge base — Use this screen to review, change, or delete a knowledge base. Before saving, confirm the change will not affect other system flows.
  • Skills — Use this screen to view, filter, create, edit, or delete skills. It is the starting point for managing these records.
  • Create skill — Use this screen to create a skill. It brings together the fields needed to configure the item before saving.
  • Edit skill — Use this screen to review, change, or delete a skill. Before saving, confirm the change will not affect other system flows.
  • Agent categories — Use this screen to view, filter, create, edit, or delete agent categories. It is the starting point for managing these records.
  • Create agent category — Use this screen to create a agent category. It brings together the fields needed to configure the item before saving.
  • Edit agent category — Use this screen to review, change, or delete a agent category. Before saving, confirm the change will not affect other system flows.
  • Agent backlog — Use this screen to view, filter, create, edit, or delete agent backlog. It is the starting point for managing these records.
  • Create backlog item — Use this screen to create a backlog item. It brings together the fields needed to configure the item before saving.
  • Edit backlog item — Use this screen to review, change, or delete a backlog item. Before saving, confirm the change will not affect other system flows.
  • Conversations — Use this screen to view, filter, create, edit, or delete conversations. It is the starting point for managing these records.
  • Edit conversation — Use this screen to review, change, or delete a conversation. Before saving, confirm the change will not affect other system flows.
  • Custom fields — Use this screen to view, filter, create, edit, or delete custom fields. It is the starting point for managing these records.
  • Create custom field — Use this screen to create a custom field. It brings together the fields needed to configure the item before saving.
  • Edit custom field — Use this screen to review, change, or delete a custom field. Before saving, confirm the change will not affect other system flows.
  • Users — Use this screen to view, filter, create, edit, or delete users. It is the starting point for managing these records.
  • Create user — Use this screen to create a user. It brings together the fields needed to configure the item before saving.
  • Edit user — Use this screen to review, change, or delete a user. Before saving, confirm the change will not affect other system flows.
  • Groups — Use this screen to view, filter, create, edit, or delete groups. It is the starting point for managing these records.
  • Create group — Use this screen to create a group. It brings together the fields needed to configure the item before saving.
  • Edit group — Use this screen to review, change, or delete a group. Before saving, confirm the change will not affect other system flows.
  • Roles — Use this screen to view, filter, create, edit, or delete roles. It is the starting point for managing these records.
  • Create role — Use this screen to create a role. It brings together the fields needed to configure the item before saving.
  • Edit role — Use this screen to review, change, or delete a role. Before saving, confirm the change will not affect other system flows.
  • Integrations — Use this screen to view, filter, create, edit, or delete integrations. It is the starting point for managing these records.
  • Webhooks — Learn when each Zild webhook is sent and review the payloads delivered to your endpoint.
  • Create webhook — Use this screen to create a webhook. It brings together the fields needed to configure the item before saving.
  • Edit webhook — Use this screen to review, change, or delete a webhook. Before saving, confirm the change will not affect other system flows.
  • Subscription — Use this screen to view, filter, create, edit, or delete subscription. It is the starting point for managing these records.
  • Invoices — Use this screen to view, filter, create, edit, or delete invoices. It is the starting point for managing these records.
  • Edit invoice — Use this screen to review, change, or delete a invoice. Before saving, confirm the change will not affect other system flows.
  • Workspace — Use this Zild Admin screen to complete the workspace activity in daily work.
  • Zild Assist — Use Zild Assist to operate AI-assisted customer service across WhatsApp, email, and supported webchat journeys with contextual human handoff.
  • Dashboard — Use this screen to monitor indicators and identify situations that need attention in Zild Assist.
  • Live service — Use this Zild Assist screen to complete the live service activity in daily work.
  • Edit live — Use this screen to review, change, or delete a live. Before saving, confirm the change will not affect other system flows.
  • Bulk Import — Use this screen to view, filter, create, edit, or delete bulk import. It is the starting point for managing these records.
  • Edit bulk import — Use this screen to review, change, or delete a bulk import. Before saving, confirm the change will not affect other system flows.
  • History — Use this screen to view, filter, create, edit, or delete history. It is the starting point for managing these records.
  • Edit history — Use this screen to review, change, or delete a history. Before saving, confirm the change will not affect other system flows.
  • Contacts — Use this screen to view, filter, create, edit, or delete contacts. It is the starting point for managing these records.
  • Create contact — Use this screen to create a contact. It brings together the fields needed to configure the item before saving.
  • Edit contact — Use this screen to review, change, or delete a contact. Before saving, confirm the change will not affect other system flows.
  • Edit contact — Use this screen to review, change, or delete a contact. Before saving, confirm the change will not affect other system flows.
  • Accounts — Use this screen to view, filter, create, edit, or delete accounts. It is the starting point for managing these records.
  • Create account — Use this screen to create a account. It brings together the fields needed to configure the item before saving.
  • Edit account — Use this screen to review, change, or delete a account. Before saving, confirm the change will not affect other system flows.
  • Edit account — Use this screen to review, change, or delete a account. Before saving, confirm the change will not affect other system flows.
  • Agents — Use this screen to view, filter, create, edit, or delete agents. It is the starting point for managing these records.
  • Create agent — Use this screen to create a agent. It brings together the fields needed to configure the item before saving.
  • Edit agent — Use this screen to review, change, or delete a agent. Before saving, confirm the change will not affect other system flows.
  • Queues — Use this screen to view, filter, create, edit, or delete queues. It is the starting point for managing these records.
  • Create queue — Use this screen to create a queue. It brings together the fields needed to configure the item before saving.
  • Edit queue — Use this screen to review, change, or delete a queue. Before saving, confirm the change will not affect other system flows.
  • Edit queue — Use this screen to review, change, or delete a queue. Before saving, confirm the change will not affect other system flows.
  • Conversation templates — Use this screen to view, filter, create, edit, or delete conversation templates. It is the starting point for managing these records.
  • Create conversation template — Use this screen to create a conversation template. It brings together the fields needed to configure the item before saving.
  • Edit conversation template — Use this screen to review, change, or delete a conversation template. Before saving, confirm the change will not affect other system flows.
  • Edit conversation template — Use this screen to review, change, or delete a conversation template. Before saving, confirm the change will not affect other system flows.
  • End reasons — Use this screen to view, filter, create, edit, or delete end reasons. It is the starting point for managing these records.
  • Create end reason — Use this screen to create a end reason. It brings together the fields needed to configure the item before saving.
  • Edit end reason — Use this screen to review, change, or delete a end reason. Before saving, confirm the change will not affect other system flows.
  • Edit end reason — Use this screen to review, change, or delete a end reason. Before saving, confirm the change will not affect other system flows.
  • Tags — Use this screen to view, filter, create, edit, or delete tags. It is the starting point for managing these records.
  • Create tag — Use this screen to create a tag. It brings together the fields needed to configure the item before saving.
  • Edit tag — Use this screen to review, change, or delete a tag. Before saving, confirm the change will not affect other system flows.
  • Edit tag — Use this screen to review, change, or delete a tag. Before saving, confirm the change will not affect other system flows.
  • Zild Chat — Use Zild Chat as a governed conversational workspace where employees find approved agents, apply corporate knowledge, and complete supported tasks.
  • Explore agents — Use this Zild Chat screen to complete the explore agents activity in daily work.
  • Edit chat — Use this screen to review, change, or delete a chat. Before saving, confirm the change will not affect other system flows.
  • Create chat — Use this screen to create a chat. It brings together the fields needed to configure the item before saving.
  • Agents — Use this screen to view, filter, create, edit, or delete agents. It is the starting point for managing these records.
  • Create agent — Use this screen to create a agent. It brings together the fields needed to configure the item before saving.
  • Edit agent — Use this screen to review, change, or delete a agent. Before saving, confirm the change will not affect other system flows.
  • Edit agent history — Use this screen to review, change, or delete a agent history. Before saving, confirm the change will not affect other system flows.
  • Zild Coach — Use Zild Coach to run realistic simulations and voice role-plays, apply evaluation criteria, deliver feedback, and track team training work.
  • Dashboard — Use this screen to monitor indicators and identify situations that need attention in Zild Coach.
  • Monitoring — Use this Zild Coach screen to complete the monitoring activity in daily work.
  • Edit monitor — Use this screen to review, change, or delete a monitor. Before saving, confirm the change will not affect other system flows.
  • Tasks — Use this screen to view, filter, create, edit, or delete tasks. It is the starting point for managing these records.
  • Agents — Use this screen to view, filter, create, edit, or delete agents. It is the starting point for managing these records.
  • Create agent — Use this screen to create a agent. It brings together the fields needed to configure the item before saving.
  • Edit agent — Use this screen to review, change, or delete a agent. Before saving, confirm the change will not affect other system flows.
  • Edit training — Use this screen to review, change, or delete a training. Before saving, confirm the change will not affect other system flows.
  • Zild Docs — Use Zild Docs for document reading, OCR, structured extraction, validation, assisted review, and traceable back-office processing.
  • Dashboard — Use this screen to monitor indicators and identify situations that need attention in Zild Docs.
  • Documents — Use this screen to view, filter, create, edit, or delete documents. It is the starting point for managing these records.
  • Create document — Use this screen to create a document. It brings together the fields needed to configure the item before saving.
  • Edit document — Use this screen to review, change, or delete a document. Before saving, confirm the change will not affect other system flows.
  • Document statuses — Use this screen to view, filter, create, edit, or delete document statuses. It is the starting point for managing these records.
  • Edit document status — Use this screen to review, change, or delete a document status. Before saving, confirm the change will not affect other system flows.
  • Document checklists — Use this screen to view, filter, create, edit, or delete document checklists. It is the starting point for managing these records.
  • Create document checklist — Use this screen to create a document checklist. It brings together the fields needed to configure the item before saving.
  • Edit document checklist — Use this screen to review, change, or delete a document checklist. Before saving, confirm the change will not affect other system flows.
  • Zild Insight — Use Zild Insight for conversation monitoring, quality scoring, checklist execution, structured extraction, and evidence-based performance analysis.
  • Dashboard — Use this screen to monitor indicators and identify situations that need attention in Zild Insight.
  • Monitoring — Use this Zild Insight screen to complete the monitoring activity in daily work.
  • Edit monitor — Use this screen to review, change, or delete a monitor. Before saving, confirm the change will not affect other system flows.
  • Edit chat — Use this screen to review, change, or delete a chat. Before saving, confirm the change will not affect other system flows.
  • Create chat — Use this screen to create a chat. It brings together the fields needed to configure the item before saving.
  • Checklists — Use this screen to view, filter, create, edit, or delete checklists. It is the starting point for managing these records.
  • Create checklist — Use this screen to create a checklist. It brings together the fields needed to configure the item before saving.
  • Edit checklist — Use this screen to review, change, or delete a checklist. Before saving, confirm the change will not affect other system flows.
  • Checklist groups — Use this screen to view, filter, create, edit, or delete checklist groups. It is the starting point for managing these records.
  • Create checklist group — Use this screen to create a checklist group. It brings together the fields needed to configure the item before saving.
  • Edit checklist group — Use this screen to review, change, or delete a checklist group. Before saving, confirm the change will not affect other system flows.
  • Checklist scripts — Use this screen to view, filter, create, edit, or delete checklist scripts. It is the starting point for managing these records.
  • Create checklist script — Use this screen to create a checklist script. It brings together the fields needed to configure the item before saving.
  • Edit checklist script — Use this screen to review, change, or delete a checklist script. Before saving, confirm the change will not affect other system flows.
  • Queues — Use this screen to view, filter, create, edit, or delete queues. It is the starting point for managing these records.
  • Create queue — Use this screen to create a queue. It brings together the fields needed to configure the item before saving.
  • Edit queue — Use this screen to review, change, or delete a queue. Before saving, confirm the change will not affect other system flows.
  • Edit queue — Use this screen to review, change, or delete a queue. Before saving, confirm the change will not affect other system flows.
  • Zild Portal — Use Zild Portal as the business-user entry point for enabled agents, requests, and daily AI capabilities within the user's authorized scope.
  • Home — Use this Zild Portal screen to complete the home activity in daily work.
  • Agents — Use this screen to view, filter, create, edit, or delete agents. It is the starting point for managing these records.
  • Create agent — Use this screen to create a agent. It brings together the fields needed to configure the item before saving.
  • Edit agent — Use this screen to review, change, or delete a agent. Before saving, confirm the change will not affect other system flows.
  • Agent creation requests — Use this screen to view, filter, create, edit, or delete agent creation requests. It is the starting point for managing these records.
  • Sign up — Use this Zild Portal screen to complete the sign up activity in daily work.
  • Zild Flow — Manage tasks assigned to people or AI agents with a clear view of process execution.
  • Task dashboard — Use this screen to monitor indicators and identify situations that need attention in Zild Flow.
  • Agent — Use this screen to view, filter, create, edit, or delete agent. It is the starting point for managing these records.
  • Create agent — Use this screen to create a agent. It brings together the fields needed to configure the item before saving.
  • Edit agent — Use this screen to review, change, or delete a agent. Before saving, confirm the change will not affect other system flows.
  • History — Use this screen to view, filter, create, edit, or delete history. It is the starting point for managing these records.
  • Edit history — Use this screen to review, change, or delete a history. Before saving, confirm the change will not affect other system flows.
  • Zild Voice — Use Zild Voice to operate inbound and outbound AI calls with SIP or PSTN connectivity, transcription, business integrations, and human handoff.
  • Dashboard — Use this screen to monitor indicators and identify situations that need attention in Zild Voice.
  • Agents — Use this screen to view, filter, create, edit, or delete agents. It is the starting point for managing these records.
  • Create agent — Use this screen to create a agent. It brings together the fields needed to configure the item before saving.
  • Edit agent — Use this screen to review, change, or delete a agent. Before saving, confirm the change will not affect other system flows.
  • Batch calls — Use this screen to view, filter, create, edit, or delete batch calls. It is the starting point for managing these records.
  • Edit batch call — Use this screen to review, change, or delete a batch call. Before saving, confirm the change will not affect other system flows.
  • Softphone — Use this Zild Voice screen to complete the softphone activity in daily work.
  • Phone numbers — Use this screen to view, filter, create, edit, or delete phone numbers. It is the starting point for managing these records.
  • Create phone number — Use this screen to create a phone number. It brings together the fields needed to configure the item before saving.
  • Edit phone number — Use this screen to review, change, or delete a phone number. Before saving, confirm the change will not affect other system flows.
  • Contacts — Use this screen to view, filter, create, edit, or delete contacts. It is the starting point for managing these records.
  • Create contact — Use this screen to create a contact. It brings together the fields needed to configure the item before saving.
  • Edit contact — Use this screen to review, change, or delete a contact. Before saving, confirm the change will not affect other system flows.
  • Edit contact — Use this screen to review, change, or delete a contact. Before saving, confirm the change will not affect other system flows.
  • Accounts — Use this screen to view, filter, create, edit, or delete accounts. It is the starting point for managing these records.
  • Create account — Use this screen to create a account. It brings together the fields needed to configure the item before saving.
  • Edit account — Use this screen to review, change, or delete a account. Before saving, confirm the change will not affect other system flows.
  • Edit account — Use this screen to review, change, or delete a account. Before saving, confirm the change will not affect other system flows.
  • History — Use this screen to view, filter, create, edit, or delete history. It is the starting point for managing these records.
  • Edit history — Use this screen to review, change, or delete a history. Before saving, confirm the change will not affect other system flows.
  • Security overview — Zild treats identity, tenant segregation, encryption, secret protection, abuse prevention, data minimization, observability, and audit as platform-wide controls.
  • Compliance and audit — Zild supports corporate compliance with identity controls, tenant segregation, protected data flows, approved integrations, event history, and traceable administrative actions.
  • Data privacy — Zild minimizes the data shared with AI providers and external channels, limits stored context, protects sensitive values, and prefers zero-retention options when available.
  • Encryption — Zild protects data in transit between users, services, channels, and providers, and protects persisted data in managed storage and Azure SQL.
  • Frequently Asked Questions — Objective answers to common questions about implementation, channels, governance, APIs, and platform expansion.
  • API introduction — Integrate with the Zild API using the current OpenAPI contract, API key authentication, and complete request and response examples.
  • Core API concepts — The product and data model behind Zild integrations: conversations, agents, channels, queues, templates, evaluations, tasks, and documents.
  • Conversation lifecycle — How a Zild conversation moves from ingestion to AI handling, human handoff, evaluation, reporting, and follow-up.
  • Available webhooks — Configure webhooks to receive Zild events, including every Zild Docs document status change.
  • Errors, retries, and operational safety — How to design reliable Zild API integrations without duplicating conversations or bypassing guardrails.
  • How to access the Zild API — Generate a user API key, understand its permission scope, and connect tools such as Claude Code and Codex directly to the Zild API.
  • List accounts — List accounts. See the OpenAPI-defined parameters, request body, and responses below.
  • Create account — Create account. See the OpenAPI-defined parameters, request body, and responses below.
  • Get account — Get account. See the OpenAPI-defined parameters, request body, and responses below.
  • Update account — Update account. See the OpenAPI-defined parameters, request body, and responses below.
  • Delete account — Delete account. See the OpenAPI-defined parameters, request body, and responses below.
  • List agents — This endpoint returns all registered agents.
  • Create agent — This endpoint creates an agent.
  • Get agent — This endpoint returns the details of an agent specified by the identifier.
  • Update agent — This endpoint updates the agent.
  • Delete agent — This endpoint deletes an existing agent identified by id, including removal of the agent from the ElevenLabs service.
  • Attach file to agent — This endpoint adds a file to the specified agent.
  • Remove file from agent — This endpoint removes a file previously attached to the agent.
  • Add web knowledge to agent — This endpoint fetches the content of a web page and adds it as knowledge to the agent.
  • Update agent web knowledge — This endpoint removes the old web page content and fetches the updated content, replacing it in the agent's knowledge.
  • Create phone call — This endpoint creates a phone call for an ElevenLabs agent.
  • Create batch calls — This endpoint creates multiple batch phone calls for an ElevenLabs agent.
  • List available voices — This endpoint returns the available voices from a specific provider (ElevenLabs) for use with agents.
  • List voice tools — Returns available voice tools for the current tenant
  • Reference a voice tool — References a voice tool for the current tenant
  • Remove voice tool reference — Removes a voice tool reference from the current tenant
  • List ElevenLabs models — This endpoint returns the available ElevenLabs LLM models and safe capabilities for use with agents.
  • Upload agent logo — This endpoint uploads a logo/icon image for the specified agent.
  • Remove agent logo — This endpoint removes the logo/icon image of the specified agent.
  • Create agent conversation — This endpoint creates a new conversation between a user and the agent.
  • Run agent — This endpoint runs the agent with the provided input message.
  • List knowledge sources — List knowledge sources. See the OpenAPI-defined parameters, request body, and responses below.
  • Create knowledge source — Create knowledge source. See the OpenAPI-defined parameters, request body, and responses below.
  • Get knowledge source — Get knowledge source. See the OpenAPI-defined parameters, request body, and responses below.
  • Update knowledge source — Update knowledge source. See the OpenAPI-defined parameters, request body, and responses below.
  • Delete knowledge source — Delete knowledge source. See the OpenAPI-defined parameters, request body, and responses below.
  • List skills — List skills. See the OpenAPI-defined parameters, request body, and responses below.
  • Create skill — Create skill. See the OpenAPI-defined parameters, request body, and responses below.
  • Get skill — Get skill. See the OpenAPI-defined parameters, request body, and responses below.
  • Update skill — Update skill. See the OpenAPI-defined parameters, request body, and responses below.
  • Delete skill — Delete skill. See the OpenAPI-defined parameters, request body, and responses below.
  • Get agent data collection variable — Get agent data collection variable. See the OpenAPI-defined parameters, request body, and responses below.
  • Update agent data collection variable — Update agent data collection variable. See the OpenAPI-defined parameters, request body, and responses below.
  • Delete agent data collection variable — Delete agent data collection variable. See the OpenAPI-defined parameters, request body, and responses below.
  • Create agent data collection variable — Create agent data collection variable. See the OpenAPI-defined parameters, request body, and responses below.
  • Get agent dynamic variable — Get agent dynamic variable. See the OpenAPI-defined parameters, request body, and responses below.
  • Update agent dynamic variable — Update agent dynamic variable. See the OpenAPI-defined parameters, request body, and responses below.
  • Delete agent dynamic variable — Delete agent dynamic variable. See the OpenAPI-defined parameters, request body, and responses below.
  • Create agent dynamic variable — Create agent dynamic variable. See the OpenAPI-defined parameters, request body, and responses below.
  • Get agent history record — Get agent history record. See the OpenAPI-defined parameters, request body, and responses below.
  • Get a specific agent version — Get a specific agent version. See the OpenAPI-defined parameters, request body, and responses below.
  • Filter agent history — Filter agent history. See the OpenAPI-defined parameters, request body, and responses below.
  • Restore an agent version — Restore an agent version. See the OpenAPI-defined parameters, request body, and responses below.
  • Get agent tool — Get agent tool. See the OpenAPI-defined parameters, request body, and responses below.
  • Update agent tool — Update agent tool. See the OpenAPI-defined parameters, request body, and responses below.
  • Delete agent tool — Delete agent tool. See the OpenAPI-defined parameters, request body, and responses below.
  • List agent tools — List agent tools. See the OpenAPI-defined parameters, request body, and responses below.
  • Create agent tool — Create agent tool. See the OpenAPI-defined parameters, request body, and responses below.
  • List checklists — List checklists. See the OpenAPI-defined parameters, request body, and responses below.
  • Create checklist — Create checklist. See the OpenAPI-defined parameters, request body, and responses below.
  • Get checklist — Get checklist. See the OpenAPI-defined parameters, request body, and responses below.
  • Update checklist — Update checklist. See the OpenAPI-defined parameters, request body, and responses below.
  • List checklist items — List checklist items. See the OpenAPI-defined parameters, request body, and responses below.
  • Create checklist item — Create checklist item. See the OpenAPI-defined parameters, request body, and responses below.
  • Get checklist item — Get checklist item. See the OpenAPI-defined parameters, request body, and responses below.
  • Update checklist item — Update checklist item. See the OpenAPI-defined parameters, request body, and responses below.
  • Delete checklist item — Delete checklist item. See the OpenAPI-defined parameters, request body, and responses below.
  • List contacts — List contacts. See the OpenAPI-defined parameters, request body, and responses below.
  • Create contact — Create contact. See the OpenAPI-defined parameters, request body, and responses below.
  • List contacts by account — List contacts by account. See the OpenAPI-defined parameters, request body, and responses below.
  • Get contact — Get contact. See the OpenAPI-defined parameters, request body, and responses below.
  • Update contact — Update contact. See the OpenAPI-defined parameters, request body, and responses below.
  • Delete contact — Delete contact. See the OpenAPI-defined parameters, request body, and responses below.
  • Process inbound email — Process inbound email. See the OpenAPI-defined parameters, request body, and responses below.
  • List paginated conversations — List paginated conversations. See the OpenAPI-defined parameters, request body, and responses below.
  • Export conversations — Export conversations. See the OpenAPI-defined parameters, request body, and responses below.
  • Get conversation — Get conversation. See the OpenAPI-defined parameters, request body, and responses below.
  • Reevaluate conversation checklist — Reevaluate conversation checklist. See the OpenAPI-defined parameters, request body, and responses below.
  • Create proactive WhatsApp conversation — Create proactive WhatsApp conversation. See the OpenAPI-defined parameters, request body, and responses below.
  • Connect phone call to user — Connect phone call to user. See the OpenAPI-defined parameters, request body, and responses below.
  • List messages by conversation — List messages by conversation. See the OpenAPI-defined parameters, request body, and responses below.
  • Create message — Create message. See the OpenAPI-defined parameters, request body, and responses below.
  • Get message — Get message. See the OpenAPI-defined parameters, request body, and responses below.
  • Update message — Update message. See the OpenAPI-defined parameters, request body, and responses below.
  • Resend message — Resend message. See the OpenAPI-defined parameters, request body, and responses below.
  • Mark message as read — Mark message as read. See the OpenAPI-defined parameters, request body, and responses below.
  • List conversation templates — List conversation templates. See the OpenAPI-defined parameters, request body, and responses below.
  • Create conversation template — Create conversation template. See the OpenAPI-defined parameters, request body, and responses below.
  • Get conversation template — Get conversation template. See the OpenAPI-defined parameters, request body, and responses below.
  • Update conversation template — Update conversation template. See the OpenAPI-defined parameters, request body, and responses below.
  • Delete conversation template — Delete conversation template. See the OpenAPI-defined parameters, request body, and responses below.
  • Check template approval — Check template approval. See the OpenAPI-defined parameters, request body, and responses below.
  • Introduction — Learn how to upload a file to the Documents API and asynchronously receive the processing result through the DocumentCompleted webhook.
  • List paginated documents — List paginated documents. See the OpenAPI-defined parameters, request body, and responses below.
  • Get document dashboard — Get document dashboard. See the OpenAPI-defined parameters, request body, and responses below.
  • Get document — Get document. See the OpenAPI-defined parameters, request body, and responses below.
  • Delete document — Delete document. See the OpenAPI-defined parameters, request body, and responses below.
  • Create document — Create document. See the OpenAPI-defined parameters, request body, and responses below.
  • Reprocess document — Reprocess document. See the OpenAPI-defined parameters, request body, and responses below.
  • Get Flow dashboard — Get Flow dashboard. See the OpenAPI-defined parameters, request body, and responses below.
  • List flows — List flows. See the OpenAPI-defined parameters, request body, and responses below.
  • Create flow — Create flow. See the OpenAPI-defined parameters, request body, and responses below.
  • Get flow — Get flow. See the OpenAPI-defined parameters, request body, and responses below.
  • Update flow — Update flow. See the OpenAPI-defined parameters, request body, and responses below.
  • Delete flow — Delete flow. See the OpenAPI-defined parameters, request body, and responses below.
  • List recurring task occurrences — List recurring task occurrences. See the OpenAPI-defined parameters, request body, and responses below.
  • List recurring tasks — List recurring tasks. See the OpenAPI-defined parameters, request body, and responses below.
  • Create recurring task — Create recurring task. See the OpenAPI-defined parameters, request body, and responses below.
  • Get recurring task — Get recurring task. See the OpenAPI-defined parameters, request body, and responses below.
  • Update recurring task — Update recurring task. See the OpenAPI-defined parameters, request body, and responses below.
  • Delete recurring task — Delete recurring task. See the OpenAPI-defined parameters, request body, and responses below.
  • Get flow stage — Get flow stage. See the OpenAPI-defined parameters, request body, and responses below.
  • Update flow stage — Update flow stage. See the OpenAPI-defined parameters, request body, and responses below.
  • Delete flow stage — Delete flow stage. See the OpenAPI-defined parameters, request body, and responses below.
  • Create flow stage — Create flow stage. See the OpenAPI-defined parameters, request body, and responses below.
  • Get flow task — Get flow task. See the OpenAPI-defined parameters, request body, and responses below.
  • Update flow task — Update flow task. See the OpenAPI-defined parameters, request body, and responses below.
  • Delete flow task — Delete flow task. See the OpenAPI-defined parameters, request body, and responses below.
  • Create flow task — Create flow task. See the OpenAPI-defined parameters, request body, and responses below.
  • Get task history — Get task history. See the OpenAPI-defined parameters, request body, and responses below.
  • Update task history — Update task history. See the OpenAPI-defined parameters, request body, and responses below.
  • Delete task history — Delete task history. See the OpenAPI-defined parameters, request body, and responses below.
  • Create task history — Create task history. See the OpenAPI-defined parameters, request body, and responses below.
  • Import audio for Insight — Import audio for Insight. See the OpenAPI-defined parameters, request body, and responses below.
  • Import Microsoft Teams conversations — Import Microsoft Teams conversations. See the OpenAPI-defined parameters, request body, and responses below.
  • List subscription consumption — List subscription consumption. See the OpenAPI-defined parameters, request body, and responses below.
  • List webhooks — List webhooks. See the OpenAPI-defined parameters, request body, and responses below.
  • Create webhook — Create webhook. See the OpenAPI-defined parameters, request body, and responses below.
  • Get webhook — Get webhook. See the OpenAPI-defined parameters, request body, and responses below.
  • Update webhook — Update webhook. See the OpenAPI-defined parameters, request body, and responses below.
  • Delete webhook — Delete webhook. See the OpenAPI-defined parameters, request body, and responses below.