Knowledge: download files attached to an agent
Review knowledge-base material using the knowledge-file download action.
Review knowledge-base material using the knowledge-file download action.
How to use it
In Admin, open the agent's knowledge base, locate a file and download it. Compare the document with the version approved by its owner before deciding whether to update the material used by AI.
Limits and prerequisites
Downloading requires access to the resource and an available file. Downloading a copy does not automatically update the knowledge index or guarantee that the content is current.
Validate in your operation
Choose a test document, download it and verify its content. When replacing material, validate agent responses again using questions affected by the changed information.
Availability
Feature identified in the platform code in October 2026. Availability depends on the deployed version, permissions and environment connectors. Contact Zild if it is not visible yet.
Documentation reviewed: 2026-10-28.