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Knowledge: download files attached to an agent

Review knowledge-base material using the knowledge-file download action.

Prepared on Oct 28, 2026 · 1 min

Change identified in code:

Feature identified in the platform code in October 2026. Availability depends on the deployed version, permissions and environment connectors. Contact Zild if it is not visible yet.

What changed

Review knowledge-base material using the knowledge-file download action.

How to use it

In Admin, open the agent's knowledge base, locate a file and download it. Compare the document with the version approved by its owner before deciding whether to update the material used by AI.

Limits and prerequisites

Downloading requires access to the resource and an available file. Downloading a copy does not automatically update the knowledge index or guarantee that the content is current.

Validate in your operation

Choose a test document, download it and verify its content. When replacing material, validate agent responses again using questions affected by the changed information.

Retrospective edition 2026-W39. The week identifies this collection’s editorial organization; the text was prepared on the date shown above.

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