Zild Voice

Use Zild Voice to operate inbound and outbound AI calls with SIP or PSTN connectivity, transcription, business integrations, and human handoff.

Use Zild Voice to operate inbound and outbound AI calls with SIP or PSTN connectivity, transcription, business integrations, and human handoff.

Zild Voice purpose

Zild Voice connects AI agents to telephone calls. It supports SIP or PSTN connectivity, event capture, transcription, business-system integration, batch campaigns, softphone operation, and contextual handoff to a person.

Zild Voice responsibilities

• Monitor call volume and outcomes on the dashboard.
• Manage voice agents, phone numbers, batch calls, contacts, accounts, and the softphone.
• Use call history to review status, transcript, routing, transfer, and failure evidence.

Typical Zild Voice workflow

1. Confirm the agent, number, campaign, and routing configuration.
2. Start or receive the call through the configured telephony path.
3. Monitor transcription, business actions, and transfer conditions.
4. Complete the human handoff when required and review the call history afterward.

Zild Voice manual

Expand the product in the left navigation and choose the module related to your task. List, create, and edit pages explain the screen purpose, key fields, and checks to perform before saving.