Feature identified in the platform code in October 2026. Availability depends on the deployed version, permissions and environment connectors. Contact Zild if it is not visible yet.
What changed
Microsoft Teams transcript imports validate the queue and user within the authenticated company.
How to use it
Prepare a transcript with participants, text and timestamps. In the Teams import integration, provide the queue and responsible user's email. Check the imported record before using it in Insight analysis.
Limits and prerequisites
The user must be active in the same company and the queue must exist in that context. This update does not mean automatic recording of all meetings or unrestricted Teams access. Importing depends on the configured integration workflow.
Validate in your operation
Import an authorized transcript and check participants, duration, queue and owner. If validation fails, correct user or queue membership before retrying.
Retrospective edition 2026-W37. The week identifies this collection’s editorial organization; the text was prepared on the date shown above.
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