AI for transport and distribution: connected processes, controlled costs.

Process proof of delivery and documents, track deliveries and exceptions, update systems and connect customers, teams and partners.

Talk to an expert Explore adoption paths

Service, sales and planning teams connected to a platform. — ZILD PLATFORMPeople, Processes, Tools and Agents integrated.
AI moves beyond isolated tasks to support complete operations, with context, governance and people in control.

Processes and agents for IA para transporte e distribuição: processos conectados, custos sob controle.

Select a department and expand a process to see suggested agents. Click an agent to explore its objective and suggested configuration.

Logistics

4 processes

01Shipment2 agents

Items, destination and expected date

02Dispatch List2 agents

Shipments, packages and carrier

03CT-e2 agents

Transport data, parties and linked documents

04MDF-e2 agents

Trip, vehicle, driver and linked documents

Illustrative workflows: steps may run in parallel. Tools and integrations are suggestions to configure according to your company’s systems, access and approvals.

Take the next step with a practical guide.

Start with an administrative or operational process relevant to your organization. These guides help define data, integrations, owners and evidence; adapt the pilot to your systems and industry requirements.

Control tower and deliveries with ESL Connect returns, inventory and finance Prepare and check import documents

Control tower

Connect TMS, WMS and ERP events to prioritize delays, missing proof of delivery, damage and discrepancies. Each incident needs an order, source, latest update, owner and next action.

Field teams and contractors

Provide delivery instructions and authorized queries through an appropriate channel. Restrict each partner to the information needed for the job; one shipper’s information must not appear to another.

Freight, returns and documents

Gather freight-checking documents, track pending items and organize reverse logistics. Rate negotiation, damage acceptance, redelivery and financial closure follow defined approvals.

Suggested pilot

Choose one route or account portfolio and handle delay incidents. Measure time to first action, resolution, repeated contacts and cost per correctly resolved incident. Do not promise real-time tracking without validating source update frequency.

Processes

People

Tools

AI agents

Industry case

Choose a case with clear risk and an operational owner.

The industry changes the constraint. The first decision is still the workflow: intake, rule, owner, proof and next action.

Map the industry case