AI for energy, water and utilities: connected processes, controlled costs.

Support customer service and teams with procedure queries and workflow automation. Match integration and governance to each operation’s criticality.

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Service, sales and planning teams connected to a platform. — ZILD PLATFORMPeople, Processes, Tools and Agents integrated.
AI moves beyond isolated tasks to support complete operations, with context, governance and people in control.

Processes and agents for IA para energia, saneamento e utilidades: processos conectados, custos sob controle.

Select a department and expand a process to see suggested agents. Click an agent to explore its objective and suggested configuration.

Sales

1 processes

01Service Order2 agents

Scope, team, schedule and evidence

Illustrative workflows: steps may run in parallel. Tools and integrations are suggestions to configure according to your company’s systems, access and approvals.

Take the next step with a practical guide.

Start with an administrative or operational process relevant to your organization. These guides help define data, integrations, owners and evidence; adapt the pilot to your systems and industry requirements.

From service order to acceptance and billing Match orders, receipts and invoices Reconcile inventory, WMS and storerooms

Orders and knowledge

Find approved procedures, asset documents and service history to support team preparation.

Operational boundaries

Keep asset switching, control commands and safety decisions outside autonomous execution without engineering and specific controls.

First pilot

Organize missing documentation for closed orders. Measure checking time, missing data and rework.

Processes

People

Tools

AI agents

Industry case

Choose a case with clear risk and an operational owner.

The industry changes the constraint. The first decision is still the workflow: intake, rule, owner, proof and next action.

Map the industry case