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AI for logistics, status, exceptions and operational communication.

Delivery status, pickup, exception, document and customer communication in traceable workflows.

Control tower with a warehouse, vehicles and logistics team.
ZILD PLATFORMVisibility to coordinate every delivery.

Orders, partners and exceptions connected to operations.

Processes and agents for IA para logística, status, exceções e comunicação operacional.

Select a department and expand a process to see suggested agents. Click an agent to explore its objective and suggested configuration.

Logistics

4 processes
01Shipment2 agents

Items, destination and expected date

02Dispatch List2 agents

Shipments, packages and carrier

03CT-e2 agents

Transport data, parties and linked documents

04MDF-e2 agents

Trip, vehicle, driver and linked documents

Illustrative workflows: steps may run in parallel. Tools and integrations are suggestions to configure according to your company’s systems, access and approvals.

Take the next step with a practical guide.

Start with an administrative or operational process relevant to your organization. These guides help define data, integrations, owners and evidence; adapt the pilot to your systems and industry requirements.

01

Logistics control tower

Connect orders, carriers and management systems in one operational view. Use AI to track deliveries, prioritize incidents and keep customers and partners informed.

02

Order in motion

The agent checks status, route, deadline, document and contact history.

03

Operational exception

Delay, damage, discrepancy or critical customer becomes an owned task.

04

Continuous communication

Customer, operation and partner receive updates with a common record.

Status
Exception
Parceiros
SLA
Industry case

Choose a case with clear risk and an operational owner.

The industry changes the constraint. The first decision is still the workflow: intake, rule, owner, proof and next action.

Map the industry case