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Assist and Chat: installable experience with connection and update notices

The PWA update brings Assist and Chat closer to an app experience: device access, connection status and a notice when a new version is ready.

Prepared on Oct 30, 2026 · 1 min

Change identified in code:

Change verified in source code. Availability depends on the deployed version and environment permissions.

What changed

Assist and Chat received installation manifests, icons and service worker support. The interface reports when the device is offline and when an update is ready to load.

How to use it

Open Assist or Chat in a compatible browser and look for its install-app option. When an update notice appears, finish active work and reload through the notice. Long-lived windows also check for new versions.

What to validate

Check installation, reconnection and new-version loading on team devices. An offline notice does not mean conversations or messages work without internet. Installation depends on the browser and the version published in the environment.

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