Twilio
Operate communication and calls, including voice client credentials. Review required fields, credential setup and how this connector works in Zild.
Operate communication and calls, including voice client credentials.
Where to configure
Open Zild Admin → Integrations → Connectors, find the provider and use Configure or Edit. Enter the data from this guide, enable the connector for the workflow and save.
Required fields
These requirements are the data needed by the workflow using the connector. Generic saving may accept empty fields that are only required when an operation runs. Saving does not confirm that the provider accepts the credential.
| Field | Workflow requirement |
|---|---|
AccountSid | Twilio account SID, needed in communication workflows. |
AuthToken | Account token used by calls and other communication workflows. |
ApiKey + ApiSecret | API key SID and secret; required to generate a voice client token. |
ZildVoiceAppSid | TwiML application SID used by the voice client. |
How to obtain credentials
- In Twilio Console, find Account SID and Auth Token in account credentials or Workbench.
- Open Settings → Account settings → API keys & auth tokens (or Admin → Account management → API keys & tokens in the legacy console).
- Create an API key, copy its SID into ApiKey and its secret into ApiSecret. The secret is shown when created.
- Open the TwiML application configured for Zild and copy its Application SID into ZildVoiceAppSid. Confirm the app configuration with your administrator.
How it works in Zild
Call workflows check AccountSid and AuthToken. Voice client tokens use AccountSid, ApiKey, ApiSecret and ZildVoiceAppSid. Supply the credentials required by your workflow; they are not interchangeable.
How to verify the configuration
After saving, use the matching workflow (query, agent, call or processing) to verify access. If it fails, check the credential, permissions and selected provider resource. For limited or legacy types, confirm availability with your administrator before use.
When editing, Zild displays protected credentials as asterisks. Preserve the masked value to keep the current credential or paste a new credential to replace it.